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Home Blog 2020

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Archives For 2020.

Cloud Services

Macquarie Cloud Services achieves Microsoft Azure Advanced Specialisation

December 14 2020, by Shaun Domingo |
Category: Cloud Services

It was only February this year when Macquarie Cloud Services publicly launched its Managed Services offering at Microsoft Ignite Sydney. We’ve strategically partnered with Microsoft and believe that Azure is the public cloud solution for our custom...

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Cloud Services

The Macquarie Cloud Services Graduate Program through my eyes.

December 9 2020, by Kayal Manamohan |
Category: Cloud Services

My graduate employment journey started just 3 months ago in the Hosting Management Centre (HMC) as part of the Macquarie Cloud Services Graduate Program. After completing interviews with my team leader, manager, Head of Hosting Operations as well ...

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Cloud Services

How we became world's best at delivering customer experience

November 23 2020, by Naveen Gera |
Category: Cloud Services

The simple answer is we placed ‘it’ at the centre of all we do. And by ‘it’ I mean a positive customer experience. As one of our values, a KPI for all staff and our service centres showcasing NPS in real-time to all engineers – customer ser...

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Cloud Services

Managed Services Innovation of the Year for Azure

November 11 2020, by Naran McClung |
Category: Cloud Services

8 months after our Azure practice signed a strategic agreement with Microsoft we have some more great news: we have won the Managed Services Innovation of the Year award at the annual Global Telecom (Glotel) Awards.

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Cloud Services

Best Customer Experience in the World, World Communications Awards 2020

November 10 2020, by Ricci Danieletto |
Category: Cloud Services

Macquarie have won a global award for ‘Customer Experience’ at the 2020 World Communications Awards in London last month. Running for its 22nd year the World Communications Awards recognises innovation and exc...

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Cloud Services

From Ninja Turtle to Operations Manager: Who is Paul Gedeon?

October 19 2020, by Macquarie Telecom Group |
Category: Cloud Services

Meet Paul. When Paul was a kid, he wanted to be a WWE Wrestler (or a football player, Ninja Turtle or an actor). He is now our resident Operations Manager in Macquarie Cloud Services. Paul is the doting father to...

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Cloud Services

Millennial thoughts for those starting their career.

October 16 2020, by Stephen Rozanc |
Category: Cloud Services

A lot has changed since I started my career at Macquarie Cloud Services 8 years ago. One thing is for sure though – students are still graduating, the hunt for early careers is still on and companies, like ours, are looking for talent to join the r...

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Cloud Services

Don’t Let Your Company Fail Over Failovers: The Difference Between Failover and Disaster Recovery

October 1 2020, by Gregory Crosley |
Category: Cloud Services

It doesn’t only happen to others. Imagine your system goes down – now I know it doesn’t bear thinking of but 2020 has been the year of the unthinkable. Time to spring into action. But wait – your backups a...

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Cloud Services

Stop saying digital transformation and act to ensure your legal firm evolves

September 21 2020, by Sean Bardon |
Category: Cloud Services

Just because organisations are investing in IT & Technology they don’t have to call it digital transformation – there we go I’ve said it! Some organisations and in some cases entire industries, need to transform the way they operate but overuse...

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Cloud Services

Hybrid Cloud Deep Dive: The value of consultants in the whole shooting match

September 11 2020, by Ben Svalbe |
Category: Cloud Services

The whole shooting match (“any cloud” Hybrid Multi-Cloud). At the end of the day there are so many choices out there as to where to host/house your virtual infrastructure/assets that there is no one-size-fits-all. The same software technology use...

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