Archives For 2021.
How can you scale your MSP business without significant investment?
|2020 was about survival, for you and your customers. The new normal is here and presents more opportunities than pre-COVID. Your customers are looking at new ways to grow their business, but as an MSP owner, have you stopped to think about how you ca...
Another certification - this time for being a Great Place to Work!
|Certification matters. I have made my position clear, quite frankly I love where I work. I scaled the ranks, I left to try pastures new and returned a few short years later. I get to...
Azure Answered - Windows Virtual Desktop in Azure
|In July 2020, Microsoft announced General Availability (GA) of the new ARM-based deployment model known during the preview as “WVD Spring Update” as “Windows Virtual Desktop” (WVD) and the old pre-ARM based model was renamed to “Windows Vir...
What flexibility are you, as an MSP offering your customers today?
|I have been observing over the past couple of weeks how businesses in Sydney are coming out of their COVID slumber. They are being more responsive and opening their books again. It’s great to see movement again! This leads me to my question today a...
3 customer challenges MSPs need to be aware of, in a post COVID world
|There is no doubt about it – just as every walk of life is different post COVID, so are customers’ needs, wants and demands.. But how are they different? As an MSP, you are a valuable resource to your customers but how can you stay relevant? Wh...
Graduating from the Graduate Program- Jake's story
|Almost two years ago to the day, I began my journey at Macquarie Cloud Services working in the Hosting Management Centre (HMC). In Macquarie Cloud Services, I found a company willing to offer a wide eyed graduate a chance. With a clearly laid out pat...
Are you a managed service provider? Are you an infrastructure provider? Or are you trying to do both?
|IT is complex, and this is one of the key drivers for many organisations to outsource their IT requirements to infrastructure providers and managed service providers (MSPs). In this ultra-competitive environment, companies want to take advantage of a...
10 years in, Evgeny shares his cloud services story
|Meet Evgeny Bogatyr (we call him Ev). He’s been with us for 10 years. What a journey! How different is the company today compared to when you started? I was hired as a graduate engineer whilst still completing my Bachelor of Science in IT course at...
The lessons learnt by schools in 2020
|2020 will be the year that many will want to put behind them and forget, but for many educational institutions globally it will be the year that changed the course of teaching forever. Having spent some time with our customers in this area, we wanted...
Why Accounting firms need to choose a cloud partner they can count on
|The COVID-19 clean-up, a chronic hangover, the new normal – whatever you wish to call it – is very much here for the $21billion accountancy industry in Australia and the partners’. The flexibility of remote working is likely to stay to an exten...