Graduating from the Graduate Program- Ja...
Almost two years ago to the day, I began my journey at Macquarie Cloud Services working in the Hosting Management Centre (HMC). In Macquarie Cloud…
Macquarie Cloud Services provides university graduates with the training, experience and opportunities for an outstanding career. Through our formal training program you’ll learn everything there is about hosting and Cloud Computing, equipping you with multiple career paths in networking, computing, cloud computing, or software development through DevOps and automation.
Working at Macquarie Cloud Services is more than just about the work. Of course, you’ll get to troubleshoot in mission-critical environments. Carry out technical diagnostic s and hosting restorations. Monitor infrastructure and service performance. And manage customer queries from start to finish. But you’ll also:
The other thing is, we’re big on helping our employees grow. So we’ll pay for your industry recognised certification. You’ll get salary reviews with increases twice a year, and we’ll give you every opportunity to stand out and advance your career.
People that work for Macquarie Cloud Services are passionate about their own development. Our role is to promote a development-based culture and to provide the opportunities, tools and resources to support these ambitions.
We have developed and implemented several programs to meet this objective. Our most established and recognised program is our 10-year Engineering Pathway. This program focuses on developing you from a graduate who is currently completing tertiary studies into a fully-fledged Architect. The program has been developed with flexibility in mind so that passions and strengths can be aligned with role.
We wholeheartedly believe that a focus on technical development is paramount to remain ahead of the game. This is incorporated into our Engineering program and all other layers of the business. We support this technical development through the provision of training to obtain externally recognised certifications and accreditations and internal knowledge sharing.
In addition, we take a strengths-based approach to what we do. We believe that by focusing on what people do really well and by having the right players in the right position you can increase performance. That’s why we have made a significant investment into the Gallup Strengths program with every individual who joins us in undertaking the training and ongoing development.
We’re after the best and brightest. People ready to work with pride, urgency and account ability. Who have a genuine interest in learning, a passion for customer service, and will see problems right through to their end. To be successful with us, you’ll also:
We are a 24/07/365 environment, located in Sydney CBD. To apply you need to be an Australian citizen and eligible to get DSD government security clearance.
Our purpose is to make a difference in an industry which is being under-served and over-charged.
We want our customers to focus on their core business all day, every day, without interruption. Our resources are on-shore and contactable 24×7.
We aren’t going to pull out resources and reduce the service levels our customers receive –we pride ourselves on providing world-class service. Our real-time customer experience score of +84 is the rolling average for the last 3 months and it’s something we’re proud of.
The unmatched commitment to personally accountable service is how we deliver on Australia’s best customer experience.
Weare cloud hosting experts, providing flexible-custom hybrid IT solutions to a range of organisations like Adobe, BPAYandBMC Software.
We host SAAS customers’applications and support corporate IT customers on their journey to the cloud. Digital and web business trust us with their business-critical applications.
We’ve adopted a hybrid IT approach, blending traditional on-premise environments with any combination of public cloud (Azure), our own private cloud, dedicated hosting and colocation options -allow ing customers to consume IT infrastructure in a way that aligns to their business objectives. We can adapt to just about any configuration, delivering solutions that make our customers smile. Simply put, “our cloud, Your Way”.