Cloud hosting support. Always available. Always helpful.

  • Macquarie Cloud Services offers Australian cloud hosting support (cloudhostingsupport) and cloud customer service - call us on 1800 789 999

    Support Line.

    Contact our Hosting Management Centre (HMC) on 1800 789 999
    Calling from overseas? See international numbers.

  • Online via our Portal

    Our Macquarie Cloud Services Portal allows you to raise requests and monitor progress.

Call us now for support, and experience our Personal Accountable Service, directly.

From our 1800 789 999 services, you can access a range of services for us. Press:

  1. For Cloud Services and Colocation
  2. For data services
  3. For voice services
  4. For mobile and mobile internet
  5. For our management tools
  6. For Government and Secure Internet Gateway
  7. For a billing enquiry
  8. For Managed Mobility

Or hold on and we’ll transfer you to someone who can help.

International toll free numbers:

USA & Canada:
800 5533 8888

Hong Kong & Singapore:
800 5533 8888

India:
0008000402138

UK:
800 5533 8888

All other countries:
+61 2 8221 7112

USA & Canada:
800 5533 8888

Hong Kong & Singapore:
800 5533 8888

India:
0008000402138

UK:
800 5533 8888

All other countries:
+61 2 8221 7112

Obtaining support via Macquarie Cloud Services Portal is easy.

  • 1

    Login

    This is your MacquarieView Account. If you dont have one, just talk to your Macquarie representative.

  • 2

    Log a Service Ticket

    Its under the Tickets menu, where you can see all your current or past tickets.

  • 3

    Enter your support details

    What type of support you need, and describe how we can help you. You can provide screenshots or upload attachments.

  • 4

    Click Submit Now

    You will get a phone call in a very short time, just to keep you informed, and you can follow progress online as well.

Get in touch.

If you want help with new services or products, we have the experts to help.

Get in touch.

1800 004 943 +61 2 8221 7003

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