Support.
By the best in the business.
Cloud hosting support. Always available. Always helpful.
Support Line.
Contact our Hosting Management Centre (HMC) on 1800 789 999. Calling from overseas? See international numbers.
Online via our Portal.
Our Macquarie Cloud Services Portal allows you to raise requests and monitor progress.
Call us now for support, and experience our Personal Accountable Service, directly.
- For Cloud Services and Colocation
- For data services
- For voice services
- For mobile and mobile internet
- For our management tools
- For Government and Secure
- Internet Gateway
- For a billing enquiry
- For Managed Mobility
Or hold on and we’ll transfer you to someone who can help.
International Toll Free Numbers.
USA & Canada:
800 5533 8888
Hong Kong & Singapore:
800 5533 8888
India:
0008000402138
All other countries:
+61 2 8221 7112
Obtaining support via Macquarie Cloud Services Portal is easy.
Login
This is your MacquarieView Account. If you dont have one, just talk to your Macquarie representative.
Log a Service Ticket
Its under the Tickets menu, where you can see all your current or past tickets.
Enter your support details
What type of support you need, and describe how we can help you. You can provide screenshots or upload attachments.
Click Submit Now
You will get a phone call in a very short time, just to keep you informed, and you can follow progress online as well.
Get to know us, with just a click.
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