Latest Blog.
3 customer challenges MSPs need to be aware of, in a post COVID world
|There is no doubt about it – just as every walk of life is different post COVID, so are customers’ needs, wants and demands.. But how are they different? As an MSP, you are a valuable resource to your customers but how can you stay relevant? Wh...
Graduating from the Graduate Program- Jake's story
|Almost two years ago to the day, I began my journey at Macquarie Cloud Services working in the Hosting Management Centre (HMC). In Macquarie Cloud Services, I found a company willing to offer a wide eyed graduate a chance. With a clearly laid out pat...
Are you a managed service provider? Are you an infrastructure provider? Or are you trying to do both?
|IT is complex, and this is one of the key drivers for many organisations to outsource their IT requirements to infrastructure providers and managed service providers (MSPs). In this ultra-competitive environment, companies want to take advantage of a...
10 years in, Evgeny shares his cloud services story
|Meet Evgeny Bogatyr (we call him Ev). He’s been with us for 10 years. What a journey! How different is the company today compared to when you started? I was hired as a graduate engineer whilst still completing my Bachelor of Science in IT course at...
The lessons learnt by schools in 2020
|2020 will be the year that many will want to put behind them and forget, but for many educational institutions globally it will be the year that changed the course of teaching forever. Having spent some time with our customers in this area, we wanted...
Why Accounting firms need to choose a cloud partner they can count on
|The COVID-19 clean-up, a chronic hangover, the new normal – whatever you wish to call it – is very much here for the $21billion accountancy industry in Australia and the partners’. The flexibility of remote working is likely to stay to an exten...
Macquarie Cloud Services Named CloudHealth "APJ Partner of the Year"
|Macquarie Cloud Services Recognised with Top Honors as CloudHealth APJ Partner of the Year. SYDNEY – January 13 2021 – Macquarie Cloud Services has been selected as one of ten CloudHealth by VMware Partner of the Year award winners, which were re...
Macquarie Cloud Services achieves Microsoft Azure Advanced Specialisation
|It was only February this year when Macquarie Cloud Services publicly launched its Managed Services offering at Microsoft Ignite Sydney. We’ve strategically partnered with Microsoft and believe that Azure is the public cloud solution for our custom...
The Macquarie Cloud Services Graduate Program through my eyes.
|My graduate employment journey started just 3 months ago in the Hosting Management Centre (HMC) as part of the Macquarie Cloud Services Graduate Program. After completing interviews with my team leader, manager, Head of Hosting Operations as well ...
How we became world's best at delivering customer experience
|The simple answer is we placed ‘it’ at the centre of all we do. And by ‘it’ I mean a positive customer experience. As one of our values, a KPI for all staff and our service centres showcasing NPS in real-time to all engineers – customer ser...