• Telecom
  • Government
  • Data Centres
  • Support
  • Contact Us
  • Login
    • Cloud Portal
    • Macquarie View
    • Teleconferencing
Macquarie Cloud Services
Macquarie Cloud Services Search Button
Macquarie Cloud Services Toggle Search
Brand
  • Cloud Cloud
    Cloud

    Finding the right cloud solution for your workload.

    • Public Cloud

      Scalable, cost-effective solutions on the Microsoft Azure platform.

    • Hybrid Cloud

      Blending what you want to keep with what you should change.

    • Private Cloud

      Dedicated cloud environment just for you on our Launch Platform.

  • Cyber Security Cyber Security
    Cyber Security

    • Managed Detection and Response

      Powered by Microsoft Sentinel. Provides unified threat protection across devices, data and cloud workloads.

    • Managed SOC

      24×7 onshore Australian security specialists. Your security experts, your peace of mind.

    • Managed SIEM

      Real time threat monitoring of all cloud, on-premises and hybrid data from a single dashboard.

  • Solutions Solutions
    Solutions

    IT solutions to help you reach your business objectives.

    • Colocation Solutions

      Your IT equipment in our facility.

    • Disaster Recovery

      It’s not if, it’s when. It pays to be prepared

    • Consultancy

      Trusted advisors to enrich your growth plans.

    • Managed Services

      Our expertise to allow your experts to remain focused.

    • Data Backup

      We’ll keep your data safe, even when disaster strikes.

  • Industries Industries
    Industries

    Focus on driving your business forward and leave your IT strategy to us.

    • Accounting

      Migrate to the cloud critically adhering to compliance and certification standards.

    • Education

      Digitally evolving the learning experience for the leaders of tomorrow.

    • Manufacturing

      Laying the foundations for smoother IT operations.

    • Legal

      Digital evolution of your firm whilst maintaining client experience.

    • MSPs

      Enjoy economies of scale without detracting from your core offer.

    • IT Consulting

      Hosting, securing and accessing client data from a cloud platform.

  • Customer Stories Customer Stories
    Customer Stories

    Sharing our customer stories is something we think you’d like to see.

    • BPay Group

    • CURA Software

    • Holman Webb

    • Icon Group

    • Fleetwood

    • Jackson McDonald

    • LifeHealthCare

    • MasterCare and Global Health

    • V3 Leisure

  • About About
    About

    More than meets the eye, with industry leading NPS and much more to know about us.

    • Strategic Partnerships

      Working with the best in class to make your migration seamless.

    • Our Commitment

      To all the stakeholders in the MCS ecosystem.

    • Customer Management Tools

      ‘Doing it Yourself’ can be empowering.

    • Customer Experience

      A team of specialists who will always put you first.

    • Awards

      Check our most recent awards and achievements.

  • Blog Blog
  • Careers Careers
    Careers

    Top 20 Greatest Place to Work in Australia – welcoming talent at all levels.

    • Experienced Hires

      Develop your career whilst delighting customers at Australia’s most recommended Cloud Provider.

    • Graduate Hires

      Macquarie Cloud Services Graduate Program welcomes tomorrows leaders, today.

Macquarie Cloud Services

Close
  • Cloud
    • Public Cloud
    • Hybrid Cloud
    • Private Cloud
  • Cyber Security
    • Managed Detection and Response
    • Managed SOC
    • Managed SIEM
  • Solutions
    • Colocation Solutions
    • Disaster Recovery
    • Consultancy
    • Managed Services
    • Data Backup
  • Industries
    • Accounting
    • Education
    • Manufacturing
    • Legal
    • MSPs
    • IT Consulting
  • Customer Stories
    • BPay Group
    • CURA Software
    • Holman Webb
    • Icon Group
    • Fleetwood
    • Jackson McDonald
    • LifeHealthCare
    • MasterCare and Global Health
    • V3 Leisure
  • About
    • Strategic Partnerships
    • Our Commitment
    • Customer Management Tools
    • Customer Experience
    • Awards
  • Blog
  • Careers
    • Experienced Hires
    • Graduate Hires
  • Telecom
  • Government
  • Data Centres
  • Support
  • Contact Us
  • Login
    • Cloud Portal
    • Macquarie View
    • Teleconferencing

Home Blog Naveen Gera

Filter by: All

Categories

  • All (2)
  • Cloud Services (2)
  • Data Centres (0)
  • Government (0)
  • Telecom (0)
  • Group (0)

Archive

  • 2023 (1)
  • 2022 (13)
  • 2021 (19)
  • 2020 (30)
  • 2019 (1)
  • 2018 (14)
  • 2017 (41)
  • 2016 (14)
  • 2015 (27)
  • 2014 (24)
  • 2013 (2)

Latest Blog.

Cloud Services

A net promoter score to be proud of

August 4 2022, by Naveen Gera |
Category: Cloud Services

Recently, it can feel like everyone is talking about the importance of customer experience and net promoter score. But whilst for some it’s a buzz phrase that is trending and topical in 2022, for us it’s part of our DNA. Stemming back to our purp...

View article
Cloud Services

How we became world's best at delivering customer experience

November 23 2020, by Naveen Gera |
Category: Cloud Services

The simple answer is we placed ‘it’ at the centre of all we do. And by ‘it’ I mean a positive customer experience. As one of our values, a KPI for all staff and our service centres showcasing NPS in real-time to all engineers – customer ser...

View article
  • 1
  • ...
  • 1

Macquarie Cloud Services

  • Cloud
    • VMware Cloud
    • Hybrid Cloud
  • Cyber Security
  • Services
  • Solutions
  • Partners
  • Why Us?
  • Blog
  • Resources
  • Locations
  • Legal
  • Careers
  • Contact Us
Proudly part of Macquarie Telecom Group
  • About The Group
  • News
  • Investors
Macquarie Telecom Logo Macquarie Cloud Services Logo Macquarie Government Logo Macquarie Data Centres Logo
  • Telecom
  • Cloud Services
  • Government
  • Data Centres
© Copyright 2023 Macquarie Telecom Group
  • Privacy Policy
  • Terms Of Use
  • Service Agreements