eCorner - Australian provider of secure eCommerce solutions

Leading provider of SaaS eCommerce Solutions

eCorner has always been about delivering smarter ways to sell online. Their leading ecommerce platform powers start-ups like Gadgets4geeks, businesses like Weight Watchers and public users including the Australian Institute of Sport and Queensland Government. But with over 2,600 stores now delivered, expanding sales channels and dynamic growth meant that new scale and capabilities were required.

“Large-scale e-commerce owes a lot of its success to the cloud,” said Jae Debrincat. “We needed to adapt a similar model to be flexible and survive in an increasingly-competitive industry. We initially looked to the likes of Amazon Web Services, however the deeper we went, we realised Macquarie was a better fit. We undertook this journey because we had older, aging hardware and servers in a colocation environment and were facing a very large impending CAPEX spend”.

"We wanted to review our entire infrastructure to look at future proofing and improving efficiencies when we knew that our competitive market was moving into the cloud."

Jae Debrincat
General Manager, eCorner

Comparing cloud solutions can be challenging.

“We engaged in a 12-month due diligence process before choosing Macquarie Cloud Services. We engaged with multiple providers during that process, and what became very apparent is that Macquarie were going to be very hands on with us in the process. They led us through multiple workshops to help us with the scoping and gave us the confidence that both the migration and the ultimate infrastructure that we’d end up with would be what we needed”, outlined Jae Debrincat.

eCorner had 3 key criteria for choosing a cloud provider.

  • 1

    Move with confidence.

    They needed to be able to move with confidence from their existing physical environment to a new cloud environment while still being about to configure and manage the environment how they had in the past. This was to ensure that they could meet their security compliance requirements.

  • 2

    Seamless migration.

    eCorner needed to be able to migrate without any significant downtime or impact on their large customer base, many of whom were on 99.9% uptime service level agreements.

  • 3

    Removed CAPEX requirements.

    Minimise OPEX spend while also completely removing the large CAPEX exposure.

The Solution.

"Macquarie Cloud Services led us through multiple workshops to help us with the scoping, and gave us the confidence that both the migration and the ultimate infrastructure that we’d end up with would be what we needed."

Jae Debrincat
General Manager, eCorner

The Process.

The 3 tier account management model of Macquarie Cloud Services was perfect for eCorner.

  • 1

    Account Manager

    Business strategy and account setup for the customer.

  • 2

    Dedicated Engineer

    Personalised technical consulting between our NV1 qualified engineers and the customer's technical teams.

  • 3

    Service Delivery Manager

    Day-to-day operational lead and customer contact.

Where are they now?

eCorner have had feedback from both customers and internal technical teams that the new environment is serving web content noticeably faster than before. And there has been no negative feedback to say that there has been any issues with the new environment. The internal IT team at eCorner are also very impressed with the ease of management of the platform, being able to quickly make changes to infrastructure as required, in real-time.
eCorner are also thrilled with how healthy their books are – with a noticeable absence of the large CAPEX spend they were trying to avoid.

Interested about cloud hosting?

"The biggest learning we’ve had from this whole process is that you really need to fight your fear of change. Our technical team were very comfortable with the old environment that we had with physical servers and physical hardware, and were very resistant of the change. But once we started engaging with providers like Macquarie Cloud Services to understand how it could work for us, the benefits became immediately clear to both us and our technical people and we got fantastic results from it."

Jae Debrincat
General Manager, eCorner

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